Audit process

A clear sequence for customer due diligence audits—so MLRO, operations, and product owners know what happens before an auditor opens a customer file.

Professionals planning an audit engagement in a bright meeting room

Intake and conflict check

We confirm licence type, customer segments in scope, upcoming supervisory themes, and independence constraints. You receive a short scoping note with objectives and indicative fees—no online checkout.

Sampling plan and access

Risk-weighted file samples, screening alert periods, and policy versions are documented. Fieldwork does not begin until both sides sign the access schedule.

Fieldwork and walkthroughs

Auditors test onboarding files, screening dispositions, and monitoring refresh queues. Findings are discussed live with case owners so surprises stay rare.

Report and remediation board

You receive a ranked findings pack, evidence appendix, and a remediation board your compliance team can own. Optional follow-up sampling can be scheduled.

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